Q: Why do I need to transfer my site? What does web site migration entail?
A: If your current hosting provider can no longer fulfill the necessities of your website, or when you undergo constant downtime, or if you are forced to wait for hours for the client care staff to get back to you, it might be a clever idea to change your web hosting provider, i.e. to move all the files for your websites along with your databases from your present provider to your new provider. At Free web hosting services, we realize that this can be hard and time–consuming. For this reason, we will perform all that for you at no cost!Our qualified technical team will move your site content from your current provider to us. Our technicians have got a lot of experience migrating web sites and are able to handle anything – from a regular WordPress blog or Joomla™ website, to a very elaborate, custom–built web application.
Q: Website migration seems like a lot of work. Just how long does it take?
A: While we cannot give you a precise time window, because there are a lot of factors, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our best to migrate your web site within 48h, and in certain cases – within 24h (in case the content is not very large).
Q: What info will I be asked to provide to your Website Migration Department?
A: We’ll require the login details for your current web hosting provider’s Control Panel and the site’s name (domain name).
Q: My current hosting account has delicate info inside. How can I rely on you?
Q: Will there be any outage for my web site?
A: While we migrate your site, it will be available both in your hosting account with us and in your account with your old web hosting provider. When the transfer is over, we will make certain that everything is functioning correctly and that the integrity of your web content is not compromised before telling you that the migration is finished. After that, we’ll explain to you how to move the domain to your hosting account with us and how to update the DNS resource records.
Q: Will my current web hosting provider need to provide any information/assistance?
A: While we migrate your website content, your hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it make a difference what platform my current provider is using?
A: We can migrate your website from any web hosting provider or any Linux–based hosting platform provided that we can access the Control Panel and there’s File Transfer Protocol access available.The only sites that we’re unable to transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.