Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour response warranty with all of our shared packages packages, meaning that every single support inquiry you email will be answered to in only sixty minutes max. Our support crew members are trained to quickly resolve any situation and to give you well–timed guidance on any concern that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any question you could have connected to our services. We have professionals present most of the time to supply assistance anytime required. You could use the ticket system or drop an email whenever you want, or you can grab the telephone or make use of the live chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guide while working on your sites within the Control Panel, you are able to always simply click the Help key and locate your concern in the variety of articles or blog posts that will came up. We have also turned the majority of the content articles into video tutorials. The list of educational videos will come up if you select the Videos option available on the top right.