1 hour ticket response
Our team of support engineers is dedicated to offering rapid answers to each of your inquiries. We will review your support ticket the minute it has been received and will reply back to you with a solution within maximum 1 hour after the customer support ticket submission. In fact, our average technical support ticket response time is 20 minutes.
A First–Class Help Desk Service
We have a team of web hosting support engineers who are eager to reply to all your requests every time you are in need of help. Most of our help desk support staff members have several years of experience in the shared packages industry, which means that you can always depend on swift and in–depth answers to your concerns.
An Easy–to–Browse Help Section
Included in the Online Control Panel is an easy–to–navigate Help Center, which offers a variety of information sources. You can search through a constantly updated knowledgebase featuring web hosting account management articles and site management articles, check out the educational video tutorials or consult our F.A.Q. database.