Support Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Reply Warranty

  • Our technical assistance staff is available day and night to respond to all your support tickets. Each ticket you send to us is going to be responded to within maximum one hour. If your case calls for help from an administrator, we will forward the ticket to the person in charge and will let you know that the issue will soon be resolved.

  • Top quality support service
  • Top–class Customer Assist Service

  • We provide you with 24 hours a day tech assistance via a turbo–fast ticketing system built into your Control Panel. You’ll be able to contact us all the time about any of the apps that come pre–configured on the virtual server, this includes the selected Operating System, the server administration panel and our custom designed Online Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • Each part of the Online Control Panel that is offered completely free with your VPS offers an internal article base. You will see a collection of comprehensive how to tutorials and a group of step–by–step video courses that present all the necessary website managing responsibilities. You can access them by clicking on the Help or Video control keys in the top right side of each Control Panel section.